Our service is for primary care only. By definition, if a medical problem cannot safely wait until business hours, it is an emergency. We do not provide emergency care.

If you are having an emergency like chest pain, call 911 immediately, and then notify your doctor once you have been evaluated at the hospital.

Sometimes patients ask for routine care to be provided after-hours out of convenience or discomfort, for example, a child with an overnight earache. Ideally, your doctor would have prepared you for these foreseeable problems, and you would know how to effectively treat the symptoms until the office is open. You can even get online in middle of the night and schedule an appointment for the morning.

If you still need triage after-hours; that is available to practice MEMBERS ONLY. We are happy to help you in your time of need.

However, we do ask that you understand that doctors are not robots and need to have some time off work and rest. We strive to live out the work-life balance advice that we give to our patients. Please reserve after-hours calls for truly urgent matters, never for refills or appointment requests.

If you can anticipate needing to see or talk with the doctor, please do-so during regular service hours. We are extremely accessible during regular hours. If you must contact the doctor after-hours, there is a small on-call surcharge of $75. In-person care is not offered after-hours.

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